Support

Something not working, or a question the app does not answer? Write to bilalsanli129@gmail.com and you will get a reply, usually within a few days.

It helps a lot if you mention your device and OS version, which instrument or screen you were on, and what you expected to happen.

Common questions

Do I need an account?

No. Every instrument, song, recording and Studio feature works without signing in. Signing in with Google or Apple only adds one thing: your practice progress and settings follow you to another device. Note that in guest mode nothing is kept between launches — closing the app resets it.

Where are my recordings stored?

On your device, and only there. Recordings, Studio projects and songs you import are never uploaded. That also means they are not restored by signing in on a new phone — export anything you want to keep.

Why does the app ask for the microphone?

Only so you can record yourself singing or playing a real instrument alongside the app. Nothing is recorded unless you press record, and no audio ever leaves your device.

I don't want the practice reminder.

Profile → Settings → turn the practice reminder off.

How do I delete my account?

Profile → Settings → Delete account, or see the account deletion page if you no longer have the app installed.

Reporting a bug

E-mail works fine, but if you have a GitHub account the fastest route is an issue on the project's issue tracker. BioBand is open source, so you can also read the code that produced whatever you are looking at.

Found a security problem? Please report it privately, following SECURITY.md, rather than opening a public issue.